FAQs

Do you have any vegan products?

Currently, our products contain gelatin (beef) and dairy so they are not vegan. However, we are always testing new products are hope to be able to serve our vegan fam soon!

Are the Crispies gluten-free?

Currently, our products contain barley malt syrup which is not considered gluten-free. However, we are always testing new products are hope to be able to serve our coeliac and gluten-free fam soon!

Are the Crispies lactose-free?

Our products do contain dairy so are not lactose-free. Watch this space though!

Do you have any nut free Crispies?

All Crispies are made in a facility where nut products are processed. However the Choc-Peanut is the only flavour that contains nuts (and Lamington contains coconut). 

What are the ingredients?

Rice Cereal, Dairy, Sugar, Gelatin (beef), Water, Corn Starch, Natural Flavours.

When will I receive my order?

We sell a perishable food product so we have to follow a very strict mailing schedule to avoid any delays and any order getting stuck at AusPost over the weekend.

Orders placed from Tuesday-Saturday are shipped out on Monday and orders placed on Sunday-Monday are shipped out on Wednesday.

Please message/email us if you need them for a specific day so we can confirm if you will get them in time. 

Are your products halal?

Yes. We use gelatin, however it is beef gelatin. We also use vanilla essence however it is cooked off.

What is the shelf life of the Crispies?

The Crispies are best eaten within a few days of receipt (like any cake or dessert), however they can be kept for 7-10 days if stored in a cool and dark place. Alternatively, they can be frozen on receipt and defrosted 1-2 hours before eating. They will survive in the freezer for up to 6 months.

How big are the Crispies?

The Crispies are handcrafted so will not be exactly the same size every time, however we endeavor to keep them as consistent as possible at a minimum of 50 grams per Crispy (some weigh more than others due to mix-ins and toppings).  

 

Feel free to contact us if your query is not covered here.