Refund & Returns Policy

Returns

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. 

Since these are fresh handmade food items, unfortunately they are not eligible for return. However, if you are unhappy with your purchase, please reach out to us for a refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Please note: we use Express shipping for all our orders however orders placed from Tues-Saturday are shipped out on Monday and orders placed on Sunday-Monday are shipped out on Wednesday. We don't want orders to be stuck at AusPost over the weekend hence the mailing schedule. Please message/email us if you need them for a specific day so we can confirm if you will get them in time. We do not provide refunds if this mailing schedule was not read.


Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Contact Info 

Email: ricecrispyco@gmail.com

Phone: +61402747729